What to Consider When Looking for the Best Fitout Company

What to Consider When Searching for the Best Fitout Company in Brisbane

If you have a fitout project coming up, there’s no doubt that you want to find the best fitout company for the job. We understand the struggle, and we want to make the process of finding your ideal fitout company as easy as possible for you (even if you choose someone else, but we secretly hope you pick us!).

So, here are our top tips on how to find the best fitout company in Brisbane for your upcoming project.

Reviews and Testimonials

When it comes to choosing a business of any kind, you can’t beat word of mouth referrals and genuine reviews from real clients. You can start by asking around to fellow companies who have completed Fitouts and see who they would recommend. Your second point of call is to search for reviews and testimonials on the websites of fitout companies. You can also look at google reviews, and reviews listed on their social media accounts.

Services and Resources

Do they offer the services you require? A fully fledged and comprehensive fitout company should be able to take care of the entire fitout project for you from start to finish. Along with brand new fitouts, they should also be able to handle refurbishments, commercial maintenance, interior design as well as make goods and de-fits.

Along with managing all the tradespeople required to complete the fitout, your fitout company should supply and install office furniture, install any shelving and storage, and even place some artwork or plants around the office to make it look a bit more special. Essentially, your fitout company should allow you to take a hands-off approach. They should be able to handle everything for you and even offer valuable insight and ideas that you may never have considered before.


A lot of elements need to come together perfectly to pull off an outstanding fitout. To that end, it takes a lot of time and experience to develop the unique skill set needed to manage such a project. Proper planning and designs are highly important parts of this process, so the fitout company you choose needs to be well established in their processes. With this in mind you must make sure the fitout company has adequate experience in the field and be well equipped to handle any size or type of fitout that they encounter. 

Awards & Certification

Having status and a strong reputation in the industry speaks volumes about the fitout business you’re dealing with. If they have won any key business or industry awards, this is bound to be a big tick in their book. For example, here at Future Fitouts, we’ve been lucky enough to be awarded as the finalist for the 2018 Telstra business awards (#TelstraBizAwards) and Westpac 2018 Top 200 Winner!

It’s also worth finding out if the fitout company is ISO certified. An ISO certification instantly adds credibility to a business by demonstrating that the product or service they provide meets customer expectations. It takes time to undertake this certification, so you won’t find too many fitout businesses in Brisbane that have this.

If a business has this certification, they’ll want to display it proudly for all to see. Have a look to see if icons like these ones below are displayed somewhere on their website.


Client Portfolio

Does the fitout company’s website display a client portfolio of their previous work? If a fitout company was the best at what they do, they will want to display their work loudly and proudly. It’s always best to see what other fitouts the company has compiled in similar spaces or industries. That way, you can get an idea of the quality of work they can produce for you and you may even get some ideas on how to improve your own space.


Any quality fitout business should be completely transparent about the service they provide and what it is that they do. The first impression you’re likely to get of the business is their website, and if they have plenty of information about what they do, the service they provide and what you can expect when working with them, this is a good start.

Even when you have your first chat with the company either on the phone or in person, they should be able to answer all your questions openly and honestly.

Workplace Health and Safety

The health and safety of your employees should always be top of mind for any fitout project manager. To make sure they’re up to task in this area, ask them what measures they put in place to make sure that your employees will be able to work safely in the building while the fitout is taking place. This workplace health and safety priority should also extend to the tradespeople taking part in the fitout process.

Future Fitouts is a massive supporter of National Safe Work Month,  a work-safe initiative by Safe Work Australia. We take part in it every year to raise awareness and to show that workplace health and safety is always a priority for us.

If your space needs a commercial fitout, don’t settle for less than the best. We encourage you to give us a call on 1300 368 461. We’ll be sure to tick all the boxes above for you!